Should You Buy Freshworks Stock in AE in 2025? Full Guide & Insights

Is Freshworks stock a buy right now?

Last update: 30 May 2025
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P. Laurore
P. LauroreFinance expert

Freshworks Inc. (FRSH), a US-based SaaS innovator traded on the NASDAQ, currently trades at approximately $14.99, with an average daily trading volume of 3.08 million shares—a sign of steady institutional and retail interest. In recent months, Freshworks has exceeded market expectations by delivering a robust 19% year-over-year revenue growth in Q1 2025 and revising its full-year revenue outlook upward. The company’s accelerated focus on integrating artificial intelligence into its customer and employee experience products stands out as a strategic move, resonating positively in a tech sector that prizes scalable innovation. While Freshworks has yet to achieve net profitability, improved operating margins and a positive free cash flow margin indicate a clear path toward financial strength, which the market has begun to recognize. Market sentiment, both globally and among regional analysts, remains constructive: with a 'Buy' consensus from over 33 national and international banks, a new target price of $19.50 reflects confidence in Freshworks’s strategy and potential. In the context of heightened competition in the SaaS sector, Freshworks’s agile positioning and growing client base (now over 72,000 companies worldwide) suggest compelling medium-term opportunities for patient and growth-minded investors.

  • Consistently delivers double-digit revenue growth and upwardly revised guidance.
  • Aggressively expanding AI capabilities across its SaaS product suite.
  • Operational margins and cash flows show steady sequential improvement.
  • Leadership in mid-market customer experience solutions with over 72,000 clients.
  • Resilient business model with high recurring revenue and effective geographic expansion.
  • Net profitability yet to be achieved despite operational improvement.
  • Faces strong competition from well-established SaaS players such as Salesforce and HubSpot.
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  • Consistently delivers double-digit revenue growth and upwardly revised guidance.
  • Aggressively expanding AI capabilities across its SaaS product suite.
  • Operational margins and cash flows show steady sequential improvement.
  • Leadership in mid-market customer experience solutions with over 72,000 clients.
  • Resilient business model with high recurring revenue and effective geographic expansion.

Is Freshworks stock a buy right now?

Last update: 30 May 2025
P. Laurore
P. LauroreFinance expert
  • Consistently delivers double-digit revenue growth and upwardly revised guidance.
  • Aggressively expanding AI capabilities across its SaaS product suite.
  • Operational margins and cash flows show steady sequential improvement.
  • Leadership in mid-market customer experience solutions with over 72,000 clients.
  • Resilient business model with high recurring revenue and effective geographic expansion.
  • Net profitability yet to be achieved despite operational improvement.
  • Faces strong competition from well-established SaaS players such as Salesforce and HubSpot.
FreshworksFreshworks
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hellosafe-logoScore
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  • Consistently delivers double-digit revenue growth and upwardly revised guidance.
  • Aggressively expanding AI capabilities across its SaaS product suite.
  • Operational margins and cash flows show steady sequential improvement.
  • Leadership in mid-market customer experience solutions with over 72,000 clients.
  • Resilient business model with high recurring revenue and effective geographic expansion.
Freshworks Inc. (FRSH), a US-based SaaS innovator traded on the NASDAQ, currently trades at approximately $14.99, with an average daily trading volume of 3.08 million shares—a sign of steady institutional and retail interest. In recent months, Freshworks has exceeded market expectations by delivering a robust 19% year-over-year revenue growth in Q1 2025 and revising its full-year revenue outlook upward. The company’s accelerated focus on integrating artificial intelligence into its customer and employee experience products stands out as a strategic move, resonating positively in a tech sector that prizes scalable innovation. While Freshworks has yet to achieve net profitability, improved operating margins and a positive free cash flow margin indicate a clear path toward financial strength, which the market has begun to recognize. Market sentiment, both globally and among regional analysts, remains constructive: with a 'Buy' consensus from over 33 national and international banks, a new target price of $19.50 reflects confidence in Freshworks’s strategy and potential. In the context of heightened competition in the SaaS sector, Freshworks’s agile positioning and growing client base (now over 72,000 companies worldwide) suggest compelling medium-term opportunities for patient and growth-minded investors.
Table of Contents
  • What is Freshworks?
  • How much is the Freshworks stock?
  • Our full analysis of the Freshworks stock
  • How to buy Freshworks stock in AE?
  • Our 7 tips for buying Freshworks stock
  • The latest news about Freshworks
  • FAQ

What is Freshworks?

IndicatorValueAnalysis
3f33fc NationalityUnited StatesBased in the US, subject to US regulations and global SaaS market dynamics.
4bc MarketNASDAQTraded on NASDAQ, providing liquidity and accessibility for international investors.
3db ISIN codeUS3580541049Unique security identifier; facilitates trading and compliance for UAE investors.
464 CEODennis WoodsideRecently appointed CEO; brings experience to drive next-stage growth and innovation.
3e2 Market cap$4.42 billionMid-cap size shows solid scale, but still room for substantial growth.
4c8 Revenue$815013$824 million (proj. 2025)Strong 12013$14% growth forecast, indicating robust demand for SaaS offerings.
4b9 EBITDANot reportedEBITDA is not clearly disclosed, highlighting focus on growth over short-term profitability.
4ca P/E Ratio (Price/Earnings)N/A (Company in loss)No P/E due to net losses; profitability improvement remains a key opportunity and risk.
3f33fc Nationality
Value
United States
Analysis
Based in the US, subject to US regulations and global SaaS market dynamics.
4bc Market
Value
NASDAQ
Analysis
Traded on NASDAQ, providing liquidity and accessibility for international investors.
3db ISIN code
Value
US3580541049
Analysis
Unique security identifier; facilitates trading and compliance for UAE investors.
464 CEO
Value
Dennis Woodside
Analysis
Recently appointed CEO; brings experience to drive next-stage growth and innovation.
3e2 Market cap
Value
$4.42 billion
Analysis
Mid-cap size shows solid scale, but still room for substantial growth.
4c8 Revenue
Value
$815013$824 million (proj. 2025)
Analysis
Strong 12013$14% growth forecast, indicating robust demand for SaaS offerings.
4b9 EBITDA
Value
Not reported
Analysis
EBITDA is not clearly disclosed, highlighting focus on growth over short-term profitability.
4ca P/E Ratio (Price/Earnings)
Value
N/A (Company in loss)
Analysis
No P/E due to net losses; profitability improvement remains a key opportunity and risk.

How much is the Freshworks stock?

The price of Freshworks stock is falling this week. As of now, Freshworks (FRSH) is trading at $14.99, reflecting a 24-hour decrease of 0.27% and a weekly drop of 3.95%. The company’s market capitalization stands at $4.42 billion, with a 3-month average daily volume of 3.08 million shares. The stock does not have a price/earnings ratio due to ongoing losses, and no dividend is paid out. With a beta of 0.97, Freshworks shows volatility close to the overall market—an important aspect for AE investors seeking stability or growth potential.

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Our full analysis of the Freshworks stock

Having thoroughly reviewed Freshworks’ latest Q1 2025 financial results and assessed its share price performance over the past three years, we have synthesized insights from technical signals, financial metrics, market trends, and competitive positioning using proprietary analytical algorithms. The convergence of these factors reveals a stock that is steadily solidifying its place within the SaaS industry, driven by innovation and robust demand for automation across organizations of various sizes. So, why might Freshworks (FRSH) once again become a strategic entry point into the technology sector as we move into 2025?

Recent Performance and Market Context

After a strong year, Freshworks shares are trading at $14.99 as of May 30, 2025, representing a +9.82% gain over the past twelve months. While the stock has retreated by 6.25% in the last six months and remains off its 52-week high of $19.77, this consolidation phase is taking place against a backdrop of robust top-line growth and a supportive sector environment. The company’s Q1 2025 results, released in April, surpassed analyst expectations with 19% year-over-year revenue growth—a particularly strong showing given the increasingly competitive SaaS landscape.

Buoyed by this performance, management has raised its 2025 revenue guidance to $815.3–$824.3 million, a notable upward revision from previous estimates. This signals broad-based demand resilience and operational momentum. On a sector level, global digital transformation initiatives and the expanding need for customer and employee engagement solutions are catalyzing sustainable demand for Freshworks’ offerings. The technology sector’s favorable macroeconomic context—characterized by increasing enterprise IT budgets and accelerated adoption of cloud-based tools—continues to provide an ideal setting for SaaS leaders to outperform.

Technical Analysis

The technical landscape for Freshworks is increasingly constructive. With a 14-day RSI of 54.91, the share price sits in a neutral zone, leaving room for further upside without signs of overextension. More bullishly, the MACD (12,26,9) is currently at 0.19, producing a buy signal and indicating that positive momentum is building as price consolidates.

  • The 20-day ($14.88), 50-day ($14.24), and 200-day ($14.43) moving averages all flag “buy” signals, as the current price stands above each of these trendlines, confirming renewed momentum after recent consolidation.
  • Only the 100-day average ($15.63) remains above spot, suggesting the stock may have further room to recover in the medium term.

From a price structure standpoint, the technical consensus leans decisively bullish, with 16 positive indicators versus just one negative, and strong support anchored near $12.00—well below current levels. Key resistance stands at $17.00, a break above which could unleash a new bullish phase. The current range ($10.81-$19.77) provides a favorable asymmetric setup for prudent investors, with downside risk appearing relatively limited and reinforced by growing fundamental momentum.

Fundamental Analysis

Freshworks’ fundamentals underscore a narrative of accelerating operating leverage and innovation-led growth. Q1 2025 revenue reached $196.3 million (+19% YoY), handily outpacing estimates and signaling continued gains in both new customer acquisition and upselling of existing accounts. Notably, the company delivered a non-GAAP operating margin of 24%, indicating effective cost discipline and scalable business architecture. While it posted a modest net loss per share (-$0.004 versus -$0.078 a year ago), operational improvement is clear, with adjusted free cash flow turning positive—a critical inflection point for SaaS enterprises.

Despite being unprofitable on a GAAP basis, Freshworks’ valuation looks increasingly attractive. The consensus 2025 revenue multiple (current price-to-sales ratio) stands at a reasonable level when weighed against projected annual growth of 12–14%. Compared to higher-multiple peers and historic software benchmarks, this risk/reward profile is compelling. The stock also benefits from structural strengths:

  • A leadership position in unified CX and EX platforms for SMEs and mid-market enterprises
  • A proven, scalable SaaS model with high recurring revenue
  • Rapidly expanding product innovation, especially in AI-driven service automation

With over 72,000 business customers and a reputation for user-friendly solutions, Freshworks’ expanding ecosystem positions it to capture further market share while deepening wallet share among its impressive installed base.

Volume and Liquidity

Trading volume for Freshworks has remained robust, averaging 3.08 million shares daily over the past 65 trading days. This consistent liquidity signals healthy institutional and retail engagement, providing an attractive environment for dynamic valuation and facilitating efficient entry and exit at key price points.

The public float of 188.6 million shares serves as an additional enabler of price discovery, balancing sufficient market depth against the potential for accelerated price appreciation as new catalysts emerge.

Catalysts and Positive Outlook

  • AI Integration: Freshworks’ accelerated rollout of artificial intelligence features in its core suite stands out as a key differentiator. By embedding generative AI into customer and employee experience workflows, the company addresses a top priority for enterprise software buyers worldwide.
  • Geographic Expansion: Continuous international rollout taps into new verticals and untapped SME markets, particularly in emerging economies showing rapid SaaS adoption.
  • Evolving Demand for Automation: Growing regulatory pressures and a shift toward seamless digital operations post-pandemic bolster the adoption of CX/EX SaaS tools, adding a further tailwind.
  • ESG Initiatives: Freshworks’ ongoing investments in the “people-first” principle and sustainable operating models resonate with a growing cohort of value-driven investors.

Industry-wide, sector tailwinds remain strong as organizations of all sizes prioritize digital transformation. Analyst consensus reflects this, with 17 professionals currently covering the stock, and a mean price target of $21.71 (+45% upside), with individual targets as high as $27.

Investment Strategies

  • Short-term: Traders may look to capitalize on recent technical bullish signals, with the stock poised for a relief rally toward the $17 resistance as positive sentiment, momentum, and robust Q1 results converge.
  • Medium-term: Upcoming AI product rollouts and continually upgraded revenue forecasts suggest mounting catalysts in the quarters ahead. Investors seeking to position ahead of further institutional accumulation may see this range as ideal.
  • Long-term: The case for a multi-year hold is supported by Freshworks’ expanding total addressable market, continuous product innovation, and an improving path to sustained profitability. For those seeking exposure to structural growth in cloud software, the current valuation appears particularly well-calibrated for outsized returns.

Entering at current levels—near the lower end of the historical annual range and before anticipated catalysts—could maximize upside as the technical and fundamental setups increasingly align.

Is It the Right Time to Buy Freshworks?

Freshworks’ fundamental strengths—double-digit revenue growth, operational discipline, rapid innovation in AI-powered automation, and sustained customer acquisition—together create a uniquely compelling investment narrative within the SaaS sector. The current valuation, meanwhile, seems conservative in light of robust market expansion, a heightened analyst consensus price target, and a decisive return to positive technical indicators.

With momentum building across technical, sector, and company-specific drivers, Freshworks appears exceptionally well-positioned to enter a new bullish phase as 2025 unfolds. For investors seeking exposure to transformative growth in digital customer and employee experience, the stock seems to represent an excellent opportunity demanding renewed attention.

As structural trends and company-specific innovations converge, Freshworks stands out as a high-conviction idea for those looking to capitalize on the next wave of technology sector outperformance.

How to buy Freshworks stock in AE?

Buying Freshworks shares online from the UAE is a straightforward and secure process when you use a regulated brokerage platform. Investors have two main options: you can purchase Freshworks shares directly (spot buying) and become a shareholder, or you can trade share price movements through contracts for difference (CFDs), which allow for leveraged trading. Both methods can be accessed easily via web or mobile brokers that meet strict oversight and security standards. To help you find the best partner for your needs, a detailed broker comparison can be found further down this page.

Spot Buying

With cash (spot) buying, you purchase actual Freshworks shares and become their legal owner. These are held securely in your brokerage account, and you benefit from any potential share price appreciation. Most brokers in the UAE charge a fixed transaction commission per trade, typically around AED 18-25 (about $5–7 USD), plus possible small regulatory or conversion fees.

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Important example

Example:
The latest Freshworks trading price is $14.99 (approx. AED 55). With a stake of $1,000 (about AED 3,670), and allowing for a $5 commission, you can buy about 66 shares ($1,000 – $5 = $995; $995 ÷ $14.99 = ~66 shares).

✔️ Gain Scenario:
If the share price rises by 10%, your investment goes from $1,000 to $1,100.
Result: +$100 gross gain, or +10% on your original investment.

Trading via CFD

CFDs (Contracts for Difference) allow you to speculate on Freshworks’ share price without owning the underlying shares. You can take advantage of rising or falling prices, and apply leverage to increase your exposure. CFD trading typically comes with a spread (the difference between buy/sell prices) and overnight financing fees for leveraged positions.

icon

Important example

Example:
With $1,000 as margin and 5x leverage, you control $5,000 worth of Freshworks CFDs (about 333 shares at $14.99 each).

✔️ Gain Scenario:
If Freshworks’ share price rises by 8%, the total position value increases by 8% × 5 = 40%.
Result: +$400 profit on your $1,000 margin (excluding trading fees).

Final Advice

Before taking any position, it’s essential to compare broker fees, commissions, spreads, and funding conditions, as these can make a big difference to your returns. Whether you opt for buying actual Freshworks shares or prefer leveraged CFD trading will depend on your personal investment goals and risk tolerance. To make an informed decision, consult the broker comparison table further down this page to find the solution that matches your needs.

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Our 7 tips for buying Freshworks stock

StepSpecific tip for Freshworks
Analyze the marketEvaluate growth in the SaaS and AI-driven software sectors, which are key trends boosting Freshworks’ outlook globally.
Choose the right trading platformSelect a regulated UAE brokerage offering easy access to US stocks and competitive USD/AED conversion fees for Freshworks.
Define your investment budgetDecide on an amount to invest in Freshworks that fits your financial plan, considering both its volatility and sector potential.
Choose a strategy (short or long term)Given analyst optimism, a long-term strategy can benefit from Freshworks’ focus on innovation and revenue growth.
Monitor news and financial resultsStay updated with Freshworks’ quarterly earnings, AI product innovations, and regional expansions relevant to MENA markets.
Use risk management toolsUse stop-loss and take-profit orders to manage risk, particularly since Freshworks operates in a competitive tech environment.
Sell at the right timeReview price targets and analyst sentiment; consider selling if Freshworks reaches resistance levels or before major announcements.
Analyze the market
Specific tip for Freshworks
Evaluate growth in the SaaS and AI-driven software sectors, which are key trends boosting Freshworks’ outlook globally.
Choose the right trading platform
Specific tip for Freshworks
Select a regulated UAE brokerage offering easy access to US stocks and competitive USD/AED conversion fees for Freshworks.
Define your investment budget
Specific tip for Freshworks
Decide on an amount to invest in Freshworks that fits your financial plan, considering both its volatility and sector potential.
Choose a strategy (short or long term)
Specific tip for Freshworks
Given analyst optimism, a long-term strategy can benefit from Freshworks’ focus on innovation and revenue growth.
Monitor news and financial results
Specific tip for Freshworks
Stay updated with Freshworks’ quarterly earnings, AI product innovations, and regional expansions relevant to MENA markets.
Use risk management tools
Specific tip for Freshworks
Use stop-loss and take-profit orders to manage risk, particularly since Freshworks operates in a competitive tech environment.
Sell at the right time
Specific tip for Freshworks
Review price targets and analyst sentiment; consider selling if Freshworks reaches resistance levels or before major announcements.

The latest news about Freshworks

Freshworks delivered strong Q1 2025 results, with 19% revenue growth and profitability metrics improving year-on-year. The company reported Q1 revenues of $196.3 million, up 19% compared to the previous year, and managed a significant increase in its non-GAAP operating margin to 24%. The loss per share narrowed markedly to -$0.004, showing consistent progress toward breakeven, while adjusted free cash flow remains positive. Analysts noted that these results exceeded expectations, particularly in terms of topline growth, bolstering confidence among investors and market stakeholders including those in the UAE, where stable and innovative technology providers are highly sought after due to ongoing digital transformation.

Freshworks raised its 2025 revenue guidance after surpassing analyst expectations in the first quarter. Following the robust start to the year, management has revised its full-year revenue outlook upwards to a range between $815.3 million and $824.3 million, slightly above prior estimates. This move reflects confidence in the company’s sales pipeline and the sustained demand for its software solutions—a key consideration for institutional investors from the Gulf region, who prefer companies that show stability and the ability to upgrade forecasts in fast-growing digital markets.

Recent technical analysis points to a strong buy signal for Freshworks stock, further strengthening its investment profile. On 29 May 2025, Freshworks displayed favorable technical signals: the RSI stood at a neutral 54.91, while the MACD, and multiple key moving averages (20, 50, and 200-day), indicated buying opportunities, with only the 100-day average signaling otherwise. The global technical consensus leans “Strong Buy,” highlighting 16 bullish versus 1 bearish indicator, which aligns with the approach of professional portfolio managers in the UAE who often rely on technical strength and momentum when selecting US technology stocks for high-conviction exposure.

Industry analysts maintain a positive outlook, with consensus target prices suggesting substantial upside and a “Buy” recommendation. Seventeen reputable analysts actively cover Freshworks, with consensus price targets averaging $19.81, representing a 32% potential gain over the current price. The majority rate the stock as “Buy,” reflecting trust in its growth trajectory, enhanced product suite, and AI-driven innovation strategy. The stock’s relatively low beta (0.97) is additional reassurance for risk-aware Gulf investors prioritizing stable returns in the US SaaS sector.

Freshworks continues its international expansion with a growing client base and product innovation, supporting further engagement in the AE region. With over 72,000 business customers worldwide and a recognized leadership position in customer experience SaaS, Freshworks advances its global reach by accelerating AI enhancements and pursuing new verticals. Its unified platform for customer and employee experience is particularly well-positioned as demand for digital transformation grows in the UAE, where public and private sector organizations are actively sourcing next-generation software partners. This momentum not only reinforces Freshworks’ reputation but also enhances its appeal to local institutional and professional investors assessing its potential for portfolio inclusion.

FAQ

What is the latest dividend for Freshworks stock?

Freshworks does not currently pay a dividend. The company has never issued dividends since its public listing, as it prefers to reinvest profits into product innovation and global expansion. This approach is typical among high-growth technology and SaaS firms aiming to maximize long-term value for shareholders.

What is the forecast for Freshworks stock in 2025, 2026, and 2027?

The forecasted price for Freshworks at the end of 2025 is $19.49, for 2026 is $22.49, and for 2027 is $29.98, assuming current trends continue. The company benefits from strong revenue growth, a robust focus on AI, and increasing adoption of its SaaS solutions, putting it in a favorable position within the expanding technology sector.

Should I sell my Freshworks shares?

Given Freshworks’ strong business momentum, expanding client base, and ongoing focus on innovation, holding your shares may be a prudent strategy. The stock has shown positive performance over the past year and benefits from a positive analyst consensus. Investors could take advantage of the company’s strategic resilience and the broader SaaS sector’s growth potential.

How are Freshworks shares taxed for investors residing in the UAE?

In the UAE, there are currently no personal taxes on capital gains or dividends for individual investors. Freshworks shares do not qualify for a local investment scheme like a PEA or ISA. However, note that US withholding tax may apply to any dividend distributions, though Freshworks does not pay dividends at this time.

What is the latest dividend for Freshworks stock?

Freshworks does not currently pay a dividend. The company has never issued dividends since its public listing, as it prefers to reinvest profits into product innovation and global expansion. This approach is typical among high-growth technology and SaaS firms aiming to maximize long-term value for shareholders.

What is the forecast for Freshworks stock in 2025, 2026, and 2027?

The forecasted price for Freshworks at the end of 2025 is $19.49, for 2026 is $22.49, and for 2027 is $29.98, assuming current trends continue. The company benefits from strong revenue growth, a robust focus on AI, and increasing adoption of its SaaS solutions, putting it in a favorable position within the expanding technology sector.

Should I sell my Freshworks shares?

Given Freshworks’ strong business momentum, expanding client base, and ongoing focus on innovation, holding your shares may be a prudent strategy. The stock has shown positive performance over the past year and benefits from a positive analyst consensus. Investors could take advantage of the company’s strategic resilience and the broader SaaS sector’s growth potential.

How are Freshworks shares taxed for investors residing in the UAE?

In the UAE, there are currently no personal taxes on capital gains or dividends for individual investors. Freshworks shares do not qualify for a local investment scheme like a PEA or ISA. However, note that US withholding tax may apply to any dividend distributions, though Freshworks does not pay dividends at this time.

P. Laurore
P. Laurore
Finance expert
HelloSafe
Co-founder of HelloSafe and holder of a Master's degree in finance, Pauline has recognised expertise in personal finance, which she uses to help users better understand and optimise their financial choices. At HelloSafe, Pauline plays a key role in designing clear, educational content on savings, investments and personal finance. Passionate about financial education, Pauline strives, with every piece of content she oversees, to provide reliable, transparent and unbiased information for independent and informed financial management. To this end, she has tested over 100 trading platforms to help internet users make the right choices.

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